1. Information We Collect
We collect the following personal information when you use our services:
- Contact details (name, phone number, email address, location).
- Vehicle details (make, model, year, registration number).
- Payment information (processed securely through Square – we do not store payment details).
- Website usage data (cookies, IP addresses, analytics tracking).
2. How We Use Your Information
- To process bookings and provide our services.
- To send confirmation emails, reports, and service updates.
- To analyse website traffic and improve user experience.
- To comply with legal obligations and fraud prevention.
3. Data Security & Storage
- All personal data is stored securely and protected from unauthorised access.
- Payment data is handled by Square, ensuring PCI-compliant security measures.
- We never sell or share customer data with third parties unless legally required.
- In the event of a data breach or cyber-attack, RevXpress shall not be held responsible for any loss, exposure, or unauthorised access to customer information. Customers are encouraged to use strong passwords and take appropriate security precautions when using online services.
4. Cookies & Tracking Technologies
- Our website uses cookies to enhance browsing experience and track analytics.
- Users can disable cookies via browser settings but may experience reduced site functionality.
- We measure visits with Cloudflare Web Analytics, which does not use cookies or store anything on your device. When you use our online booking form, we also record anonymously which steps of the form are reached, the page you came from and whether you are on a phone or computer, so we can improve it. This does not include your name, contact details, vehicle registration or IP address, and is deleted after 13 months.
5. Customer Rights & Data Requests
- You have the right to access, update, or delete your personal data at any time.
- To make a data request, please contact info@revxpress.co.uk.
6. Changes to This Policy
- RevXpress may update this policy periodically to reflect changes in legal requirements or business operations.
- We will notify users of significant updates via email or website announcements.
7. Contact Information
For any questions regarding our Terms & Conditions or Privacy Policy, contact RevXpress LTD:
- Email: info@revxpress.co.uk
- Phone: 020 3819 6799