1. Introduction
Welcome to RevXpress. By using our website and services, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with any part of these terms, you should not use our services.
RevXpress provides pre-purchase vehicle inspection services that are intended to assist customers in evaluating a vehicle before purchase. However, we do not provide any warranties, guarantees, or assurances regarding the future performance, reliability, or condition of the inspected vehicle.
2. Services Provided
RevXpress offers vehicle inspection services, including visual checks, mechanical diagnostics, OBD2 scanning, road tests (where applicable), and detailed digital reports. Our services are intended for informational purposes only and do not replace manufacturer diagnostics or professional repair services.
3. Booking, Payments & Cancellations
3.1 Booking & Payment
- All inspections must be booked in advance via our website, phone, or WhatsApp.
- Payment must be made in full at the time of booking via Square or other approved payment methods.
- Prices listed on our website are subject to change without prior notice.
- A booking is only confirmed once payment has been successfully processed.
3.2 Cancellations & Refunds
- Cancellations made at least 24 hours before the scheduled inspection qualify for a full refund.
- Cancellations made less than 24 hours before the inspection may be subject to a cancellation fee of up to 50%.
- If an inspection cannot be completed due to reasons beyond our control (e.g., vehicle unavailability, seller refusal, restricted access), a partial refund may be issued based on work completed.
- Refunds will be processed within 5–7 business days.
4. Inspection Limitations & Disclaimer
4.1 Scope of Inspection
- RevXpress does not dismantle or disassemble any part of the vehicle.
- Our inspections only evaluate the vehicle’s condition at the time of inspection. We do not predict future failures or malfunctions.
- OBD2 scanning results do not guarantee that no faults exist, as some issues may not trigger error codes.
- The inspection is non-intrusive and limited to visual and external mechanical assessments. Internal engine, gearbox, and transmission conditions cannot be fully verified without disassembly.
4.2 No Guarantee of Future Performance
- RevXpress is not responsible for any issues, breakdowns, or damages that occur after the inspection is completed.
- We do not offer any warranty or guarantee on the inspected vehicle.
- The final decision to purchase a vehicle rests solely with the customer, and RevXpress shall not be held liable for any decisions made based on our inspection report.
4.3 Third-Party Sellers & Dealerships
- RevXpress is not affiliated with any vehicle sellers, dealerships, or auction houses.
- We do not verify seller claims, vehicle history reports, or previous repairs.
- Customers are advised to conduct additional due diligence, including HPI checks, manufacturer recalls, and finance clearance checks.
4.4 Legal Proceedings and Expert Evidence
RevXpress inspection reports are prepared solely to assist the customer in making an informed vehicle purchasing decision. They are not prepared for the purposes of litigation, court proceedings, arbitration, insurance disputes, warranty claims or any other legal or regulatory process.
RevXpress inspection reports do not constitute expert evidence, an expert witness report, a formal engineering assessment, a vehicle valuation, a forensic examination or legal advice. RevXpress does not represent or warrant that any report will be accepted, considered reliable or given evidential weight by any court, tribunal, insurer, solicitor or other third party.
Customers must not rely solely on a RevXpress inspection report when commencing, defending or supporting legal proceedings. Anyone requiring evidence for a legal dispute should obtain advice and a report from an appropriately qualified independent expert who has been specifically instructed for that purpose.
RevXpress accepts no responsibility for any loss, cost, claim or adverse outcome arising from the submission, use or attempted use of an inspection report in legal proceedings or third-party disputes, except to the extent that liability cannot lawfully be excluded or limited.
5. Liability & Indemnification
- RevXpress shall not be held liable for any direct, indirect, incidental, or consequential damages resulting from the use of our services.
- Customers agree to indemnify and hold RevXpress harmless from any claims, losses, or legal actions arising from the use of our inspection reports.
- Any disputes arising from our services shall be resolved under UK law.
Contact
For any questions about these Terms & Conditions, contact RevXpress LTD by email at info@revxpress.co.uk or by phone on 020 3819 6799. See also our Privacy Policy.